General terms of sale
Terms and conditions for the sale of our services and subscriptions
Information about the seller
These general terms of sale apply to all sales concluded between:
The seller:
RENT A SITE
Micro‑enterprise represented by Alexandre VENDEUR
7 place Anne Laprevote, 21300 Chenôve
Email: contact@rentasite.fr
Phone: 06 62 29 14 86
SIRET: 832 154 058 00032
Activity: Website creation and hosting
VAT not applicable – Article 293B of the French Tax Code
and any individual or legal entity wishing to subscribe to the services offered (hereinafter the "Buyer" or "Client").
Purpose and scope
These general terms of sale define the rights and obligations of the parties for the sale of the following services:
- Custom website creation
- Website hosting and maintenance
- Domain name management
- Technical support and assistance
- Search engine optimisation (SEO) services
Scope
These terms apply exclusively to remote sales via the website rentasite.fr and prevail over any other terms.
Rent a Site services are intended exclusively for professionals acting in the course of their commercial, craft, liberal or industrial activities.
The client acknowledges acting exclusively for professional purposes and cannot rely on consumer protection rules.
Service scope and suitability
The plans and pricing offered by Rent a Site are designed for very small and small businesses (TPE/SME) and for reasonable usage and traffic levels, compatible with shared hosting and the technical resources associated with the chosen subscription.
Rent a Site reserves the right to refuse any order or to propose a specific quote where the project or client profile falls outside this scope, in particular in the following cases: large companies (in terms of staff, turnover or brand recognition), very high expected traffic (hundreds of thousands of visitors or more), need for dedicated infrastructure, high availability or specific technical requirements. A tailored solution may then be proposed on a custom quote.
Client information
The client undertakes to inform Rent a Site of any element suggesting significantly higher traffic or usage than a typical TPE/SME (large‑scale marketing campaigns, sites with strong media exposure, etc.).
The guarantees provided in these terms (availability, satisfaction guarantee) apply only within the scope described above. Rent a Site cannot be held liable for the consequences of excessive usage or traffic not disclosed in advance or incompatible with the subscribed offer.
Products and services
Rent a Site offers three monthly, no‑commitment subscription plans:
Essential plan
Creation fees: 390 €
Professional plan
Creation fees: 390 €
Premium plan
Creation fees: 690 €
Included in all plans:
Website creation (creation fees depending on the chosen plan), hosting, .fr or .com domain name, SSL certificate, security backups, technical maintenance, minor content changes (see below for definition).
Included minor changes – definition and limits
Content updates and evolutions of the site within the initial project scope are included, in a spirit of flexibility and collaboration. Rent a Site handles requests pragmatically as long as they remain consistent with the delivered site.
The following are not considered minor changes and will be subject to a separate quote: complete graphic or structural redesign, addition of new features (e‑commerce, member area, complex forms, third‑party integrations, etc.), repeated addition of many new pages significantly modifying the site, as well as any abusive request that goes beyond the agreed scope. Rent a Site reserves the right to assess each request on a case‑by‑case basis.
Requests are handled within a timeframe compatible with ongoing work; an indicative delay can be provided on request.
Referral program
Rent a Site offers a referral program for its clients. Full details are available in the client area.
Benefit for the referred client
The person you refer receives 100 € de remise sur les frais de création.
Benefit for the referrer (client who recommends)
When your referral project is validated, Rent a Site offers you 1 mois d'abonnement offert. The offer applies to your current subscription: you do not pay the corresponding billed month. If you have multiple subscriptions in progress, the offer applies to the least expensive one.
Promotions and non‑cumulative offers
Rent a Site may offer discounts on creation fees (promo offer, referral program, etc.). Only one discount or offer applies per client: offers cannot be combined. Rent a Site reserves the right to determine, on a case‑by‑case basis, which offer applies.
Orders and purchase process
Order process
- Choosing a plan on rentasite.fr
- Order confirmation and secure payment via Stripe
- Reception of a confirmation email with subscription details
- Contact from Alexandre VENDEUR within one business day
- Defining the requirements and building the website
- Final approval and launch of the site
Order validation
The order is considered final once payment has been accepted by the payment provider (payment confirmation). The client may receive a confirmation email with subscription details. Order processing (initial contact, project start) begins after this acceptance. The effective receipt of funds into the seller's account (bank transfer delay) is not a condition for processing the order.
Delivery times
The timeframes mentioned (first contact, creation, go‑live) are indicative. They may vary depending on workload, project complexity and the client's responsiveness (content delivery, approvals). Rent a Site does not commit to a specific go‑live date and cannot be held liable for delays where reasonable efforts have been made.
Pricing and payment terms
Pricing
- Prices are in euros, net of VAT (VAT not applicable, article 293B of the French Tax Code)
- Applicable prices are those displayed on the site at the time of order
- Rent a Site reserves the right to change its prices at any time
Payment methods
- Payment by credit card only via Stripe
- Secure transactions using SSL encryption
- First month due at the time of order
- Automatic monthly renewal unless cancelled
- In case of payment failure, services may be suspended after 7 days
Payment default
Any late payment will result in immediate suspension of services. In case of non‑payment after formal notice, the contract will be terminated by right.
Termination
The client may cancel their subscription at any time by email to contact@rentasite.fr or from the client area.
Cancellation takes effect at the end of the current month.
No pro‑rata refund is due for the period already started.
Rent a Site reserves the right to terminate the subscription, with reasonable notice, in the event of sustained usage or traffic levels incompatible with the service scope (see "Service scope and suitability"), without compensation for the client, after possibly proposing a suitable solution on a custom quote.
Guarantees
Satisfaction guarantee
We guarantee your satisfaction or refund your first month in full within 30 days of your site going live, with no conditions or justification required.
This guarantee is a voluntary commercial commitment by Rent a Site.
Technical guarantee
- Service availability: 99% on a monthly basis, within the defined service scope (TPE/SME usage and reasonable traffic, see "Service scope and suitability"). Beyond this scope, the availability guarantee does not apply.
- Responsive design and multi‑browser compatibility
- SSL security and protection against common attacks
- Automatic daily backups
Liability and force majeure
Limitation of liability
Rent a Site's total liability for all damages is expressly limited to the amount of the monthly subscription paid by the client for the current month.
Rent a Site cannot be held liable for indirect damages such as loss of business, loss of turnover or commercial loss.
This limitation does not apply in case of gross negligence or wilful misconduct by Rent a Site.
Client's responsibility
The client is solely responsible for the legal compliance of the content provided, respect for copyright and intellectual property, and for using the site in accordance with these terms.
The client remains solely responsible for the fitness of the website for their needs and business objectives and shall hold Rent a Site harmless from any third‑party claims.
Force majeure
Rent a Site cannot be held liable for failure to perform its obligations in cases of force majeure, including natural disasters, war, strikes, power outages, Internet or telecom network failures.
Intellectual property and site rental
Nature of the service
Rent a Site offers a website rental service as part of a monthly subscription. The site is not sold to the client, who only benefits from a non‑exclusive licence to use it for the duration of the subscription.
The services are intended exclusively for professionals acting within the scope of their activity.
Owned by Rent a Site
- Source code and technical structure
- Design and created graphic elements
- Internal frameworks and tools
- Architecture and infrastructure
Owned by the client
- Text content and images provided
- Logo and branding assets
- Business data and information
End of subscription
At the end of the subscription, the licence to use the site automatically ends. The client has no automatic right to retrieve the website, its source code or its technical structure.
Exceptionally, a full transfer of the site (content, source code, architecture and infrastructure) can be carried out on a separate quote, starting from €990. This service transfers ownership of the entire site to the client and is not a contractual obligation.
Governing law and dispute resolution
Governing law
These general terms of sale are subject to French law. Any dispute relating to their validity, interpretation or performance shall be governed by French law.
Amicable resolution
In the event of a dispute, we favour amicable resolution. Please contact us by email at contact@rentasite.fr so we can work towards a satisfactory solution.
Jurisdiction
In the event of a dispute between professionals, the courts of Dijon (France) shall have exclusive jurisdiction, even in the event of multiple defendants or third‑party claims.
Contact and further information
For any question about these general terms of sale or your order:
Customer service
Email: contact@rentasite.fr
Phone: 06 62 29 14 86
Hours: 7 days a week, 8am – 8pm (CET)
Address
RENT A SITE
Alexandre VENDEUR
7 place Anne Laprevote
21300 Chenôve
France